Get to Know Monarch: Dustin Morris
Meet Dustin Morris, one of our standout Senior Implementation Consultants.A genuine jack of all trades, he brings a unique blend of technical expertise, craftsmanship, and thespianism to our team.
5 Key Indicators for Successful Intapp DealCloud Adoption
Professional services firms are leaning more heavily on technology to help streamline their business operations and increase client satisfaction. Intapp DealCloud, a specialized platform designed for dealmakers in the private capital markets industry, offers a comprehensive solution for managing deals, relationships, and workflows. The platform is an industry leader in these competitive markets due to […]
Your Guide to White Glove Onboarding and Software Implementation
Onboarding a new customer can be a daunting task for both you and them. We all want to provide a White Glove service. Unfortunately, capacity and timelines can erode the customer service an organization can provide. Still, you cannot overstate the importance of White Glove service for customer satisfaction. It ensures that your software is […]
Pendo Partners with Monarch to Successfully Scale Implementation
Pendo’s all-in-one product experience platform is designed to elevate the world’s experience with software. Employees spend most of their time and customers find moments of delight (or frustration) inside the applications they use every day. Pendo’s product experience platform equips companies of all sizes with the ability to become product-led to drive revenue, create more […]
Get to Know Monarch: Chad Ginsel
Meet Chad Ginsel, one of Monarch’s Implementation Managers, whose story embodies the essence of our core value, “We’re here to grow”.
Effective CRM Integration for Better Relationships
Lack of Integration Services Impacts Client Relationships Effective CRM Integration allows for seamless collaboration with customers, leading to timely and successful deal closures. In the fast-paced world of private equity (PE) and investment banking, relationship-building and deal closure are paramount. Cutting-edge software tools to streamline operations and enhance success rates keep PE firms competitive and […]
The Hidden Costs of In-House Implementation
What are Hidden Costs? When it comes to implementing software solutions, companies have two options: In-house and outsourced. In-house implementation involves relying on internal resources. Outsourced implementation means hiring a third-party provider to handle the process. For many, the upfront costs of both are obvious. It’s essential to recognize the hidden costs associated with the […]
Growing with Monarch: Anthony Alexander named Vice President of Operations and Delivery
We are thrilled to announce a significant milestone for Monarch Professional Services Group (Monarch). Today, we proudly introduce Anthony Alexander as our Vice President of Operations and Delivery. Previously serving as the Director of Application Services at Core10, Anthony has demonstrated exceptional capabilities in guiding teams toward delivering best-in-class implementation and onboarding services. His strategic […]
Overcoming the Obstacles of Outsourcing Implementation for SaaS Products
Outsourcing Implementation: An Overview When a SaaS company is looking to successfully onboard new customers to their software products, there are a lot of moving parts to consider. From setting up the implementation infrastructure to training the team, the process can be complex and time-consuming. This is the context where outsourcing implementation services can be […]
Get to Know Monarch: Anthony Alexander
In a recent interview with Anthony, we got the scoop on his time at Monarch, took a glimpse into his life beyond the office, and found out what makes him tick. Dive in below!
